The business of eyecare is growing. There are lots of moving parts, and there are a lot of ways you can structure your practice to be successful. Is your business as successful as it can be? Are you aware of what’s going on with contact lenses? Learn all about the eyecare business with Thomas Burke of ABB Optical Group.
In This Episode:
[5:14] Thomas’s journey, and his perspective.
[11:44] How do we help people to realize the importance of interaction with their doctor?
[18:27] Education… or lack thereof.
[23:14] Being fair with pricing.
[25:41] Why should you order from distributors?
[30:35] How is private equity going to shift where people are ordering?
[36:54] What can you implement in your practice to make money?
[44:14] A unique solution.
[47:18] Price integrity.
[49:35] What’s going on with private label contact lenses?
[55:15] What should you be watching for?
[59:12] How are Thomas’s phone representatives so polished?
About The Guest:
Thomas Burke joined ABB OPTICAL GROUP in August 2018 as the company’s Chief Executive Officer.
His career spans nearly four decades in the distribution and healthcare industry with extensive experience in sales management, operations and employee development.
Prior to ABB OPTICAL, Tom served as CEO of Massachusetts-based Medical Specialties Distributors, a supply chain solutions provider for the home infusion therapy, home medical equipment and oncology markets.
From 2014 to 2016, he served as the Senior Vice President/General Manager of Innovative Delivery Solutions for Cardinal Health, developing and overseeing the strategy and execution of Cardinal Health’s acute care pharmaceutical distribution business as well as the organization’s numerous solutions companies. From 2012 to 2014, Tom served as Vice President/General Manager of Cardinal Health’s specialty distribution division. He was CEO and President of Miami-based Novis Pharmaceuticals, a start-up national distributor of therapeutic products, from 2007 until 2012, when it was acquired by Cardinal Health.
Tom began his career in the healthcare logistics industry in 1979 as a warehouse employee for Daly Hospital Supply while studying business administration at Salem State University in Massachusetts. Daly Hospital Supply was later acquired by Cardinal Health, beginning Tom’s long tenure with the Fortune 500 company in a series of advancing executive leadership roles overseeing integrated solutions, pharmaceutical distribution, medical products and services, and general management for a number of divisions and regions at Cardinal Health.
He is a member of the American College of Healthcare Executives, American Society of Health System Professionals, and the Health Industry Distributors Association.